Outage in Toast

Prolonged Payment Processing

Resolved Minor
August 21, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

IsDown continuously monitors the Toast status page and multiple sources to provide up-to-date information. Check back with us for the latest Toast uptime status.

Outage Details

We are aware of an issue with credit card processing and we are working diligently to address the issue. You may experience prolonged processing times or receive error messages on some card transactions. Our investigation remains ongoing, and we will share more information as we receive updates. Please advise all servers and staff to use Background Processing with every order. This will ensure that all orders are processed once the processing times are back to normal. https://central.toasttab.com/s/article/Offline-Mode-Processing-Credit-Card-Payments
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 08/21/2025 07:57PM

Toast systems have returned to normal.

MONITORING 3 days ago - at 08/21/2025 07:13PM

Card processing latency has returned to normal. We are continuing to monitor any impact to other systems. We’ll update you as new information is available.

IDENTIFIED 3 days ago - at 08/21/2025 06:36PM

We have identified an issue which is affecting card processing latency as well as some other errors accessing Toast Systems. Our engineers are working on mitigating the issue. Affected customers can continue using the Background Processing feature within Toast. We’ll update you as new information is available.
https://central.toasttab.com/s/article/Offline-Mode-Processing-Credit-Card-Payments

INVESTIGATING 3 days ago - at 08/21/2025 06:03PM

We are aware of an issue with credit card processing and we are working diligently to address the issue. You may experience prolonged processing times or receive error messages on some card transactions. Our investigation remains ongoing, and we will share more information as we receive updates.

Please advise all servers and staff to use Background Processing with every order. This will ensure that all orders are processed once the processing times are back to normal.
https://central.toasttab.com/s/article/Offline-Mode-Processing-Credit-Card-Payments

INVESTIGATING 3 days ago - at 08/21/2025 05:38PM

We are aware of an issue with credit card processing and we are working diligently to address the issue. You may experience prolonged processing times or receive error messages on some card transactions. Our investigation remains ongoing, and we will share more information as we receive updates.

Please advise all servers and staff to use Background Processing with every order. This will ensure that all orders are processed once the processing times are back to normal.
https://central.toasttab.com/s/article/Offline-Mode-Processing-Credit-Card-Payments

Latest Toast outages

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Retail Item Library Latency - about 2 months ago

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