Outage in Toast

Cloud Sync Delays/Latency

Resolved Minor
August 28, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently aware of and actively investigating an issue with cloud sync delays and latency.
Components affected
Toast Order Processing Toast Online Ordering Toast Reporting Toast Website

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/28/2025 08:22PM

This incident has been resolved.

MONITORING about 2 months ago - at 08/28/2025 05:33PM

A fix has been implemented and we are seeing quick signs of recovery across our systems. We will continue to monitor to ensure this is resolved.

INVESTIGATING about 2 months ago - at 08/28/2025 05:13PM

We are currently aware of and actively investigating an issue with cloud sync delays and latency.

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