This incident has been resolved and Toast Systems have returned to normal. Now that you’re back online, we recommend taking these recovery steps to ensure minimal disruption in your restaurant.
https://central.toasttab.com/s/article/Offline-Mode-Recovery-and-Coming-Back-Online
Thank you for your patience. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.
We are continuing to work on a fix for this issue.
xtraCHEF functionality has returned to normal. We will continue to update as more services are restored.
Toast Web reporting functionality is returning to normal. We will continue to update as more services are restored.
Toast Web UI functionality is returning to normal. Toast Web reporting, Online ordering, third-party online ordering, and Toast Now remain disabled. We will continue to update as more services are restored.
POS functionality is returning to normal. You can expect to see in-store processing return to normal and offline orders begin to sync. Online ordering, third-party online ordering, and Toast Web and Toast Now remain disabled. We will continue to update as services are restored.
We are continuing to work on the fix as we bring services back online.
We are beginning to see positive signs of recovery from our Third Party partner, and some Toast systems are beginning to operate normally. We are continuing work to bring systems back online. As you prepare to get back online, we recommend taking these recovery steps to help support a smooth transition.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
We are aware of a Third Party partner outage affecting multiple Toast Systems and are investigating. Your devices should automatically enter Offline Mode, allowing you to continue to place orders, print tickets and receipts, and take card payments.
Until your connection is reestablished, please follow the steps in our offline mode checklist.
We are continuing to work on a fix for this issue.
We are aware of a Third Party Partner outage affecting multiple Toast Systems and are investigating. Updates will be provided here as they are available.
Users report inability to log in, particularly affecting POS systems at shift changes, with widespread reports of an internal server error, preventing operational tasks.
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