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Outage in Toast

Isolated Card Processing Error

Resolved Minor
February 19, 2026 - Started 3 months ago - Lasted about 13 hours
Official incident page

Incident Report

We are currently investigating an issue related to a very small subset of credit card denials relate to a specific debit card provider based out of the New Jersey area.  If you experience this issue we advise that the customer use a different credit card to process payment.
Components affected
Toast Card Processing
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/20/2026 08:37AM

This incident has been resolved. If you have any further issues please process a secondary card and operations will return to normal for the business day of Friday, 2/20/2026.

IDENTIFIED 3 months ago - at 02/20/2026 04:03AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 02/19/2026 07:32PM

We are currently investigating an issue related to a very small subset of credit card denials relate to a specific debit card provider based out of the New Jersey area.  If you experience this issue we advise that the customer use a different credit card to process payment.

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