ToastWeb experienced a major outage lasting 51 minutes where the website was unreachable, preventing users from accessing the site and processing payroll due to authentication issues. Users reported being unable to reach the site entirely, with the backend appearing offline. The service was gradually restored with intermittent access before full resolution was confirmed.
This incident has been resolved.
We are seeing recovery and users able to access ToastWeb. We will continue to monitor
Engineering is continuing to investigate this issue. We are seeing users intermittently able to access ToastWeb
We are currently investigating an issue with ToastWeb not being able to be reached. We will continue to update as we move further in investigation.
Users report inability to access Toast Tab service; issues include website and app unreachability and login failures due to IP address problems.
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