Outage in Toast

POS/Toastweb Incident

Resolved Major

October 03, 2026 - Started 5 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

A major incident affecting Toast's website, device synchronization, and online ordering lasted approximately 1.3 hours on October 3, 2026. Restaurants experienced widespread system outages, with terminals reporting network failures and only offline/local mode remaining functional, significantly impacting operations including reservations and payment processing. A fix was implemented and the incident was fully resolved by 7:15 PM ET.

We are aware of an issue affecting Toast Systems and are investigating. Updates will be provided here as they are available.

Components affected

Toast Website Toast Device Synchronization Toast Online Ordering

Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 10/03/2026 11:15PM

This incident has been resolved.

MONITORING 4 days ago - at 10/03/2026 11:09PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 days ago - at 10/03/2026 10:54PM

We are continuing to work on a fix for this issue.

If your devices should automatically enter Offline Mode, allowing you to continue to place orders, print tickets and receipts, and take card payments. Until your connection is reestablished, please follow the steps in our offline mode guide:
https://toast.help/offline

IDENTIFIED 5 days ago - at 10/03/2026 10:43PM

We are continuing to work on a fix for this issue.

IDENTIFIED 5 days ago - at 10/03/2026 10:30PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 days ago - at 10/03/2026 10:10PM

We are continuing to investigate this issue.

INVESTIGATING 5 days ago - at 10/03/2026 10:01PM

We are continuing to investigate this issue.

INVESTIGATING 5 days ago - at 10/03/2026 09:59PM

We are aware of an issue affecting Toast Systems and are investigating. Updates will be provided here as they are available.

Latest Toast outages

Catering Payment Failures - about 18 hours ago

Deposit Delay - 3 days ago

Instant Deposit - 3 days ago

Toast Payroll Incident - 7 days ago

Deposit Delay - 21 days ago

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