Outage in Todoist

Not receiving emails from Todoist

Resolved Minor
August 18, 2025 - Started about 1 month ago - Lasted about 4 hours

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Outage Details

We’re currently experiencing issues with our email service provider. This is currently affecting receiving verification emails, password reset emails, and 2FA recovery codes. Our team is actively investigating and working on a solution. We’re very sorry for the inconvenience and appreciate your patience.
Latest Updates ( sorted recent to last )
INVESTIGATING about 1 month ago - at 08/18/2025 06:29AM

We’re currently experiencing issues with our email service provider. This is currently affecting receiving verification emails, password reset emails, and 2FA recovery codes. Our team is actively investigating and working on a solution. We’re very sorry for the inconvenience and appreciate your patience.

INVESTIGATING about 1 month ago - at 08/18/2025 09:24AM

We are still investigating the root cause of the problem and working hard to resolve the incident. We apologize for the inconvenience and appreciate your patience!

IDENTIFIED about 1 month ago - at 08/18/2025 10:29AM

We have identified the issue and are still working on resolving it. We apologize for the inconvenience and thank you for your patience!

MONITORING about 1 month ago - at 08/18/2025 10:36AM

We implemented a fix and are currently monitoring the results. As soon as we confirm it, we will update you. We apologize for the trouble this has caused you!

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