Outage in Todyl

Intermittent slowness with the Portal

Resolved Minor
January 02, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue where some operations in the portal are intermittently slow or timeout.
Components affected
Todyl Management Portal
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 01/03/2025 01:29AM

After sufficient monitoring we are moving this issue to resolved.

MONITORING 2 months ago - at 01/02/2025 11:58PM

The issue with Portal slowness and timeouts has been resolved. It may take some time for SGN logs to catch up in SIEM. We will continue to monitor the situation.

INVESTIGATING 2 months ago - at 01/02/2025 11:22PM

We are currently investigating an issue where some operations in the portal are intermittently slow or timeout.

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