Outage in Todyl

Intermittent slowness with the Portal

Resolved Minor
January 02, 2025 - Started 2 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue where some operations in the portal are intermittently slow or timeout.
Components affected
Todyl Management Portal
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 01/03/2025 01:29AM

After sufficient monitoring we are moving this issue to resolved.

MONITORING 2 days ago - at 01/02/2025 11:58PM

The issue with Portal slowness and timeouts has been resolved. It may take some time for SGN logs to catch up in SIEM. We will continue to monitor the situation.

INVESTIGATING 2 days ago - at 01/02/2025 11:22PM

We are currently investigating an issue where some operations in the portal are intermittently slow or timeout.

Latest Todyl outages

Network connectivity Issues - Los Angeles Region - about 2 months ago
Intermittent issue with agents connecting to SGN - 2 months ago
Issues accessing the customer portal - 2 months ago
Delays with SIEM search - 2 months ago
SIEM Detection Rule Delays - 2 months ago

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