Outage in Todyl
SASE: Connectivity issues for agents connected to Miami PoP
Resolved MajorIncident Report
We are aware of an issue affecting subset of SASE agents connected to Miami PoP. Impacted users may receive "connection refused" or similar message when accessing public websites. Our engineering team is actively investigating and working to identify the root cause.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 11/13/2025 05:58PM
This incident has been resolved.
MONITORING
14 days ago - at 11/13/2025 05:35PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
14 days ago - at 11/13/2025 04:39PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
14 days ago - at 11/13/2025 04:00PM
We are aware of an issue affecting subset of SASE agents connected to Miami PoP. Impacted users may receive "connection refused" or similar message when accessing public websites. Our engineering team is actively investigating and working to identify the root cause.
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