Outage in Todyl

Sophos XG SIEM Search Delay

Resolved Minor

November 26, 2025 - Started 3 months ago - Lasted about 9 hours
Official incident page

Incident Report

We are investigating an issue affecting Sophos XG SIEM integration events. Our team has identified a delay in delivering these log events to your SIEM. We are actively working to investigate and resolve the issue to restore ingestion as soon as possible. There is no data loss and detections are still active, however, SIEM searches for this data may be delayed.

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/27/2025 02:08AM

This issue has been resolved.

IDENTIFIED 3 months ago - at 11/26/2025 07:59PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 11/26/2025 05:31PM

We are investigating an issue affecting Sophos XG SIEM integration events. Our team has identified a delay in delivering these log events to your SIEM. We are actively working to investigate and resolve the issue to restore ingestion as soon as possible.

There is no data loss and detections are still active, however, SIEM searches for this data may be delayed.

Latest Todyl outages

SASE Static IP routing issues - 12 days ago

Connectivity Issues in Washington D.C. - 13 days ago

Management Portal Unavailable - 24 days ago

Delayed Event Search Availability in SIEM - about 1 month ago

Delayed Event Search Availability in SIEM for Sophos events - about 2 months ago

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