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Outage in Todyl

SIEM: Search performance degradation

Resolved Minor
April 01, 2026 - Started 21 days ago - Lasted about 24 hours
Official incident page

Incident Report

Summary AI Generated

Todyl's SIEM portal experienced degraded search performance for 23.8 hours, causing a subset of users to encounter slow or delayed search results. Log ingestion and alerting functions remained fully operational throughout the incident. The engineering team identified the root cause, implemented a fix, and monitored the environment until search performance was fully restored.

We are currently investigating degraded search performance affecting SIEM search in portal. A subset of users may experience slow or delayed results when performing searches within the SIEM. Log ingestion and alerting are operating normally and are not impacted. Our engineering team is actively investigating the root cause.

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Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 04/02/2026 03:19PM

This incident has been resolved.

MONITORING 21 days ago - at 04/01/2026 08:36PM

We have identified the root cause of degraded search performance, a subset of users may continue to experience minor search delays while these processes complete. Log ingestion, alerting, and all other SIEM functions remain fully operational and unaffected. No action is required on the part of affected users. We will provide a further update once the environment has fully stabilized.

IDENTIFIED 21 days ago - at 04/01/2026 03:42PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 21 days ago - at 04/01/2026 03:30PM

We are currently investigating degraded search performance affecting SIEM search in portal. A subset of users may experience slow or delayed results when performing searches within the SIEM. Log ingestion and alerting are operating normally and are not impacted. Our engineering team is actively investigating the root cause.

Latest Todyl outages

Case Generation Delay - 21 days ago
Delay in SGN connectivity - about 1 month ago
SASE Static IP routing issues - about 2 months ago

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