Outage in Tonkean
Slow processing of Tonkean items and access to the Tonkean app
Resolved MajorIncident Report
Summary AI Generated
Tonkean experienced slow processing of items and reduced app access for 3.9 hours, affecting workflows runtime, web application user experience, and module building capabilities. The engineering team identified the root cause and implemented a fix. The incident was fully resolved after monitoring confirmed the solution was effective.
We've seen slowness in processing of Tonkean items. We're investigating the root cause and a possible fix.
Components affected
Tonkean Webapp & User experience Tonkean Workflows Runtime Tonkean Module buildingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 04/15/2026 09:22PM
This incident has been resolved.
MONITORING
about 2 months ago - at 04/15/2026 09:16PM
We are continuing to monitor for any further issues.
MONITORING
about 2 months ago - at 04/15/2026 09:11PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 04/15/2026 08:32PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 months ago - at 04/15/2026 07:33PM
We are continuing to investigate this issue.
INVESTIGATING
2 months ago - at 04/15/2026 05:32PM
We've seen slowness in processing of Tonkean items. We're investigating the root cause and a possible fix.
Latest Tonkean outages
Sharepoint data sources errors - about 1 month ago
Slowness in processing of Tonkean items, actions and interfaces - about 2 months ago
AWS Regional Outage – Monitoring Impact - 8 months ago
We’re investigating a full environment outage. - 8 months ago
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