Outage in TOPdesk

MyTOPdesk unavailable

Resolved Major
September 27, 2023 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

MyTOPdesk is currently unavailable due to a network issue. Our engineers are currently working on a fix. Our apologies for the inconvenience.
Components affected
TOPdesk My

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/27/2023 12:44PM

A fix has been implemented.
MyTOPdesk is now available.

Our apologies for the inconvenience.

IDENTIFIED about 2 years ago - at 09/27/2023 11:31AM

MyTOPdesk is currently unavailable due to a network issue.
Our engineers have identified the issue and are implementing a fix.

In the meantime, please contact us via e-mail until this issue is fixed.

Our apologies for the inconvenience.

INVESTIGATING about 2 years ago - at 09/27/2023 10:41AM

MyTOPdesk is currently unavailable due to a network issue.
Our engineers are still working on a fix.

In the meantime, please contact us via e-mail until this issue is fixed.

Our apologies for the inconvenience.

INVESTIGATING about 2 years ago - at 09/27/2023 10:13AM

MyTOPdesk is currently unavailable due to a network issue.
Our engineers are currently working on a fix.

Our apologies for the inconvenience.

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