Outage in TOPdesk

TOPdesk environments not reachable

Resolved Major
October 30, 2023 - Started over 1 year ago - Lasted 24 minutes
Official incident page

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Outage Details

We are currently experiencing problems on all environments due to issues of our external CDN provider - all of our hosting locations. As a result your TOPdesk environment may not be available. - all hosting location. As a result your TOPdesk environment may not be available. We are aware of the problem and are working on a solution. Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available. We aim to update this status page every 30 minutes until the issue has been resolved. E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates. Cloudflare Pages, Workers KV and Cloudflare Access Availability Issues Incident Report for Cloudflare Update We are continuing to investigate this issue. Posted 1 minute ago. Oct 30, 2023 - 20:23 UTC Update We are continuing to investigate this issue. Posted 19 minutes ago. Oct 30, 2023 - 20:05 UTC Investigating Cloudflare is investigating availability issues with Cloudflare Pages and Workers KV. Visitors may encounter errors when attempting to load Cloudflare Pages/KV based sites. To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR23 10 9134.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/30/2023 08:49PM

We verified that the issue has been resolved by our CDN provider.

INVESTIGATING over 1 year ago - at 10/30/2023 08:33PM

We are currently experiencing problems on all environments due to issues of our external CDN provider
- all of our hosting locations. As a result your TOPdesk environment may not be available.
- all hosting location. As a result your TOPdesk environment may not be available.

We are aware of the problem and are working on a solution.





Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available. We aim to update this status page every 30 minutes until the issue has been resolved.

E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates.



Cloudflare Pages, Workers KV and Cloudflare Access Availability Issues
Incident Report for Cloudflare
Update
We are continuing to investigate this issue.
Posted 1 minute ago. Oct 30, 2023 - 20:23 UTC
Update
We are continuing to investigate this issue.
Posted 19 minutes ago. Oct 30, 2023 - 20:05 UTC
Investigating
Cloudflare is investigating availability issues with Cloudflare Pages and Workers KV. Visitors may encounter errors when attempting to load Cloudflare Pages/KV based sites.

To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR23 10 9134.

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