Outage in TOPdesk

My TOPdesk unavailable

Resolved Major
January 09, 2024 - Started almost 2 years ago - Lasted 3 days
Official incident page

Incident Report

We are currently experiencing network issues out our office which causes My TOPdesk to be unavailable. This issue will not affect customer environments. We are investigating the issue.
Components affected
TOPdesk My

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/12/2024 11:13AM

This incident has been resolved.

MONITORING almost 2 years ago - at 01/09/2024 11:24AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 01/09/2024 10:47AM

We are currently experiencing network issues out our office which causes My TOPdesk to be unavailable.
This issue will not affect customer environments.

We are investigating the issue.

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