Outage in TOPdesk

My TOPdesk degraded performance

Resolved Minor
August 12, 2024 - Started 8 months ago - Lasted 2 days
Official incident page

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Outage Details

Due to increased workload, My TOPdesk experiences a degradation of performance and intermittent Time-Outs. We are currently investigating this issue.
Components affected
TOPdesk My
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/14/2024 07:09AM

This incident has been resolved.

MONITORING 8 months ago - at 08/13/2024 08:00AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 months ago - at 08/12/2024 01:09PM

Due to increased workload, My TOPdesk experiences a degradation of performance and intermittent Time-Outs.
We are currently investigating this issue.

Latest TOPdesk outages

SaaS disruption at EU2 hosting location - 10 days ago
SaaS disruption - Login issues on CA1 - about 1 month ago
Major - CPU Issues - about 1 month ago
Slowness at hosting location CA1 - about 1 month ago
Major - CPU Issues on EU1 - about 1 month ago

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