Outage in TOPdesk
All customer environment in EU2 unreachable
Resolved MajorIncident Report
We are currently experiencing problems on the EU2 hosting location. As a result your TOPdesk environment may not be available.
We are aware of the problem and are working on a solution.
Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available. We aim to update this status page every 30 minutes until the issue has been resolved.
E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates.
To inform TOPdesk you are affected by this issue, please visit My TOPdesk.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 09/12/2026 10:37AM
Environments are all up and running again
INVESTIGATING
6 days ago - at 09/12/2026 10:13AM
Environments are all up and running again
INVESTIGATING
6 days ago - at 09/12/2026 10:13AM
We are currently experiencing problems on the EU2 hosting location. As a result your TOPdesk environment may not be available.
We are aware of the problem and are working on a solution.
Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available. We aim to update this status page every 30 minutes until the issue has been resolved.
E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates.
To inform TOPdesk you are affected by this issue, please visit My TOPdesk.
Latest TOPdesk outages
New sub-processor: Userpilot - about 2 months ago
Major: My TOPdesk login doesn't work - 2 months ago
Performance Issues – EU1 - 3 months ago
CA1 datacenter + ‘404 NGINX' - 3 months ago
Major - Unable to log in - 3 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
