Outage in Torq

[US] - Delays ingesting activity logs

Resolved Minor

July 09, 2026 - Started 15 days ago - Lasted about 3 hours
Official incident page

Incident Report

We’re investigating slowness in activity log ingestion affecting some customers in the US Data Center. Some activity log events may be delayed by up to 10 minutes. This does not affect workflow automation. We’re working to restore normal processing speed and will provide an update as we learn more.

Components affected

Torq Administration Portal

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 15 days ago - at 07/09/2026 06:10PM

This incident has been resolved.

MONITORING 15 days ago - at 07/09/2026 05:08PM

We are continuing to monitor for any further issues.

MONITORING 15 days ago - at 07/09/2026 05:03PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 15 days ago - at 07/09/2026 04:31PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 15 days ago - at 07/09/2026 03:49PM

We are continuing to investigate this issue.

INVESTIGATING 15 days ago - at 07/09/2026 03:05PM

We’re investigating slowness in activity log ingestion affecting some customers in the US Data Center.
Some activity log events may be delayed by up to 10 minutes.

This does not affect workflow automation.

We’re working to restore normal processing speed and will provide an update as we learn more.

Latest Torq outages

[US] Intermittent login issues - 29 days ago

Intermittent SSO login failures - about 1 month ago

[US] Performance Issues: Intermittent errors loading Cases dashboards - about 1 month ago

[US] - Workflow executions experiencing degraded performance and missing step data in BuilderBox - about 1 month ago

[US] Delayed workflow executions - about 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook