Outage in Total Expert
EAPI Performance Degradation
Resolved MinorIncident Report
We have identified degraded performance with our External API resulting in delays to incoming data from Integration partners, including LOS data.
We are currently investigating the cause of this issue.
Components affected
Total Expert APITrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/07/2025 11:10PM
The incident has been resolved.
MONITORING
6 months ago - at 10/07/2025 09:04PM
We have taken steps to correct the degraded performance with our external API, and are currently monitoring system health to ensure the data is being processed and captured appropriately.
IDENTIFIED
6 months ago - at 10/07/2025 08:39PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
6 months ago - at 10/07/2025 08:33PM
We have identified degraded performance with our External API resulting in delays to incoming data from Integration partners, including LOS data.
We are currently investigating the cause of this issue.
Latest Total Expert outages
Group Creation and Editing - 12 days ago
Degraded Functionality: Activities API - about 2 months ago
Degraded Functionality: Campaign Email Delivery - about 2 months ago
Degraded Functionality: Data imports - 2 months ago
Degraded Functionality: Login - 3 months ago
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