Outage in Total Expert

Degraded Functionality: Login

Resolved Minor

January 29, 2026 - Started 3 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are aware of an issue impacting login access to the TE platform. Our team is actively investigating and will share updates as they become available.

Components affected

Total Expert Web Application

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/29/2026 07:08PM

Stability has been restored, and we are marking this incident as resolved.

MONITORING 3 months ago - at 01/29/2026 05:33PM

Update: API functionality has been restored and our team is monitoring the platform to ensure continued stability.

IDENTIFIED 3 months ago - at 01/29/2026 04:30PM

Update: Login functionality has been restored. EAPI functionality is paused as we continue investigating the underlying issue and monitor system stability.

IDENTIFIED 3 months ago - at 01/29/2026 04:00PM

Update: We are currently experiencing a recurrence of login issues affecting the TE platform. Our team is actively investigating and will provide updates as more information becomes available.

IDENTIFIED 3 months ago - at 01/29/2026 03:08PM

UPDATE: Login functionality has been restored. Some background processes remain paused as we work to restore full functionality. We will share additional updates as they become available.

INVESTIGATING 3 months ago - at 01/29/2026 02:34PM

We are aware of an issue impacting login access to the TE platform. Our team is actively investigating and will share updates as they become available.

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