Outage in Tour24
Pincodes Degradation
Resolved MinorIncident Report
With app release 3.3.16, pincodes from all lock providers were no longer appearing in the app for prospects. This is now resolved. A fix has been pushed to the iOS App store, and prospects who still experience this issue should update their iOS app to release 3.3.17 which is currently available.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/09/2025 06:40PM
With app release 3.3.16, pincodes from all lock providers were no longer appearing in the app for prospects. This is now resolved. A fix has been pushed to the iOS App store, and prospects who still experience this issue should update their iOS app to release 3.3.17 which is currently available.
Latest Tour24 outages
Slow performance on App and Explore platforms - 30 days ago
Performance Latency - about 1 month ago
API Degradation - 7 months ago
OpenAPI - 8 months ago
404 backend Timeout - 8 months ago
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