Outage in TPP Wholesale

TPP Reseller Console Outage

Resolved Minor
December 13, 2021 - Started over 3 years ago
Official incident page

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Outage Details

Please be advised that we are aware of an outage that is currently affecting the following services - TPP Reseller Portal We are currently working with the Platform Provider to identify & resolve this issue as soon as possible. If you require Live Chat Support, please reach out to us via https://support.tppwholesale.com.au The next update will be provided at 10:00AM AEDT
Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 12/14/2021 03:39AM

We have been monitoring the functionality of the Console and can confirm the issue has been resolved.

We would like to apologise for any inconvenience caused.

MONITORING over 3 years ago - at 12/13/2021 11:31PM

Our Platform Provider has identified & amended the issue. We can confirm that full accessibility & functionality has been restored. We will continue to monitor the situation and will provide updates accordingly.

The next update will be provided at 14:00pm AEDT

We would like to apologise for any inconvenience caused.

IDENTIFIED over 3 years ago - at 12/13/2021 11:03PM

Our Platform Provider has identified the issue and is currently working on a fix as a matter of urgency.

The next update will be provided at 11:00am AEDT

We would like to apologise for any inconvenience caused.

INVESTIGATING over 3 years ago - at 12/13/2021 10:15PM

Please be advised that we are aware of an outage that is currently affecting the following services -

TPP Reseller Portal

We are currently working with the Platform Provider to identify & resolve this issue as soon as possible.

If you require Live Chat Support, please reach out to us via https://support.tppwholesale.com.au

The next update will be provided at 10:00AM AEDT

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