Outage in TPP Wholesale

TPP Wholesale Console Issue - Domain Management

Resolved Major
January 05, 2026 - Started 9 days ago - Lasted about 7 hours
Official incident page

Incident Report

We are experiencing intermittent issues with the TPP Wholesale Console, which affects domain management. The matter has been escalated to the responsible team, and it is under investigation. Our team will keep you updated on the progress. We apologise for any inconvenience caused during this time.
Components affected
TPP Wholesale Domain Name Management

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 01/05/2026 12:51PM

The incident has been resolved. The TPP Wholesale Console and domain management functionality are fully operational.

Thank you for your patience and understanding.

MONITORING 9 days ago - at 01/05/2026 11:52AM

We have implemented a fix, and keep monitoring the situation.

INVESTIGATING 9 days ago - at 01/05/2026 11:03AM

We are still continuing to investigate the issue.
The next update will be provided within an hour.

INVESTIGATING 9 days ago - at 01/05/2026 10:02AM

We are continuing to investigate the issue.
The next update will be provided within an hour.

INVESTIGATING 9 days ago - at 01/05/2026 09:06AM

The issue is still being investigated.
The next update will be provided within an hour.

INVESTIGATING 9 days ago - at 01/05/2026 08:03AM

We are still continuing to investigate the issue.
The next update will be provided within an hour.

INVESTIGATING 9 days ago - at 01/05/2026 06:50AM

We are continuing to investigate the issue. The next update will be provided within an hour.

INVESTIGATING 9 days ago - at 01/05/2026 05:44AM

We are experiencing intermittent issues with the TPP Wholesale Console, which affects domain management.

The matter has been escalated to the responsible team, and it is under investigation.

Our team will keep you updated on the progress. We apologise for any inconvenience caused during this time.

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