Outage in TPP Wholesale

Reseller Login Page Access Issue

Resolved Major

March 22, 2026 - Started 8 days ago - Lasted about 6 hours
Official incident page

Incident Report

Dear Clients, We are currently investigating an issue where resellers are unable to access the login page and may encounter a "404 Not Found" error. Our technical team is actively working to resolve the issue as quickly as possible. In the meantime, as a temporary workaround, you can access the reseller console directly using the following link: https://theconsole.tppwholesale.com.au/reseller/ We apologise for any inconvenience or disruption to your operations; please rest assured that we are treating this as a priority and will provide updates as soon as information becomes available. Thank you for your patience and understanding.

Components affected

TPP Wholesale External Network TPP Wholesale Control Panel

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Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 03/23/2026 07:26AM

The issue has been resolved.

The https://www.tppwholesale.com.au/reseller-login login link is working again.

Your patience is highly appreciated!

INVESTIGATING 8 days ago - at 03/23/2026 02:02AM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 03/23/2026 01:57AM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 03/23/2026 01:56AM

Dear Clients,

We are currently investigating an issue where resellers are unable to access the login page and may encounter a "404 Not Found" error.

Our technical team is actively working to resolve the issue as quickly as possible.

In the meantime, as a temporary workaround, you can access the reseller console directly using the following link:
https://theconsole.tppwholesale.com.au/reseller/

We apologise for any inconvenience or disruption to your operations; please rest assured that we are treating this as a priority and will provide updates as soon as information becomes available.

Thank you for your patience and understanding.

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