Outage in TPx Communications

Riverside Area Fiber Outage

Resolved Major

July 12, 2025 - Started 9 months ago - Lasted about 23 hours
Official incident page

Incident Report

TPx customers may be experiencing service disruptions due to a Major Outage in the Riverside county area. We have correlated the proactive alerts to an issue within the Frontier Network. We are actively escalating with Frontier who have dispatched a Fiber team to the suspected area to isolate the problem. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/13/2025 05:03PM

Fiber Repairs have been completed as of 1:45 am. All customer services impacted have been confirmed backup.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.

IDENTIFIED 9 months ago - at 07/12/2025 05:57PM

TPx customers may be experiencing service disruptions due to a Major Outage in the Riverside county area.

We have correlated the proactive alerts to an issue within the Frontier Network. We are actively escalating with Frontier who have dispatched a Fiber team to the suspected area to isolate the problem.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.

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