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Outage in Tracify

Shopify System

Resolved Major
October 23, 2026 - Started 21 days ago - Lasted about 2 hours

Incident Report

We have identified a problem with our event ingestion for shopify events and are working on a resolution. Parts of our system like PnL and event ingestion for shopify stores is degraded.

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Latest Updates ( sorted recent to last )
MONITORING 21 days ago - at 10/23/2026 11:41AM

The affected components have been patched and are now monitoring the system to make sure everything works as expected. We will provide an update once we can confirm the fix is effective.

IDENTIFIED 21 days ago - at 10/23/2026 10:42AM

We have identified a problem with our event ingestion for shopify events and are working on a resolution.

Parts of our system like PnL and event ingestion for shopify stores is degraded.

Latest Tracify outages

API Degraded Status - about 2 months ago
Missing ad metrics data - 4 months ago
Potential ingress problem - 8 months ago

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