Outage in TrackTik
Investigating a potential service disruption (Web portal/Shift App)
Resolved MinorIncident Report
We are experiencing a service disruption that may have affected a limited number of TrackTik Cloud customers.
The incident's root cause is still under investigation; initial analysis indicates a database performance issue for some requests, causing the system to impact service disruption.
The web portal and the Shift App may be unresponsive during this time.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 08/25/2023 12:39AM
This incident has been resolved.
MONITORING
about 2 years ago - at 08/24/2023 09:23PM
A fix has been implemented, and we are monitoring the results.
IDENTIFIED
about 2 years ago - at 08/24/2023 08:16PM
We are experiencing a service disruption that may have affected a limited number of TrackTik Cloud customers.
The incident's root cause is still under investigation; initial analysis indicates a database performance issue for some requests, causing the system to impact service disruption.
The web portal and the Shift App may be unresponsive during this time.
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