Outage in TrackTik
Incident Type
Resolved Major
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Outage Details
Components affected
TrackTik USLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
At approximately 13:15 EST today, we experienced a service disruption that may have affected a limited number of customers in the North America
The incident root cause is still under investigation; initial analysis indicates a database performance issue for some requests that caused a disruption of service.
During this time, the web portal may have been slow or unresponsive.
For any questions or concerns, please do not hesitate to contact our customer support team.
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