Outage in Traders Connect

Live Chat outage

Resolved Major
December 05, 2025 - Started about 1 month ago - Lasted 20 minutes

Incident Report

We're currently seeing an issue with our Live Chat software due to an outage at Cloudflare.

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Latest Updates ( sorted recent to last )
INVESTIGATING about 1 month ago - at 12/05/2025 09:02AM

We're currently seeing an issue with our Live Chat software due to an outage at Cloudflare.

IDENTIFIED about 1 month ago - at 12/05/2025 09:05AM

The issue is due to a Cloudflare outage beyond our control. We're waiting for the service to resume.

MONITORING about 1 month ago - at 12/05/2025 09:19AM

Cloudflare appears to have recovered and our live chat services are working again.

Latest Traders Connect outages

cTrader API issues - about 19 hours ago
Test Status - about 1 month ago
Analytics delays - about 1 month ago
Account connection errors - about 1 month ago

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