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Outage in Traders Connect

Account connection errors

Resolved Minor
December 10, 2025 - Started 2 months ago - Lasted about 12 hours

Incident Report

We're seeing an increased rate of account connection errors since swap ours. Our development team are working on the issue.

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Latest Updates ( sorted recent to last )
INVESTIGATING 2 months ago - at 12/10/2025 11:30PM

We're seeing an increased rate of account connection errors since swap ours. Our development team are working on the issue.

MONITORING 2 months ago - at 12/11/2025 12:35AM

We implemented a fix and are currently monitoring the result.

Latest Traders Connect outages

cTrader API issues - about 1 month ago
Test Status - 2 months ago
Analytics delays - 2 months ago
Live Chat outage - 2 months ago

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