Outage in Trainual
Screen recorder unavailable
Resolved MinorIncident Report
We are currently investigating reports of the screen record being unavailable. We will update when we have a timeline for the fix.
Components affected
Trainual Web ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/25/2026 12:20AM
The upstream provider has released a fix for the API issue, and service has been restored. We have verified that affected functionality is operating normally and are resolving this incident.
IDENTIFIED
about 1 month ago - at 06/24/2026 06:22PM
We have identified the root cause of the issue as a breaking change introduced by an upstream provider's API. We are currently awaiting a fix from the provider, which is expected to be released later today.
INVESTIGATING
about 1 month ago - at 06/22/2026 07:30PM
We are currently investigating reports of the screen record being unavailable. We will update when we have a timeline for the fix.
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