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Outage in Transporeon

Limited Availability for Autonomous Procurement for some customers on cargo creation - (Tue 2025-09-23)

Resolved Minor
September 23, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

Some customers might be facing issues with the Autonomous Procurement Routing Service since approximately 11:15 AM CEST Tuesday, September 23rd, 2025. We are aware of the issue and are currently investigating it with high priority. This issue affects only the Autonomous Procurement module; all other Transporeon modules are unaffected, and you can continue working on them without interruptions during this time. We will keep you updated on our investigation. Should you need any assistance, please reach out to our support at support.transporeon.com. We apologize for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/23/2025 11:46AM

The issue affecting the Autonomous Procurement module has been resolved as of 13:24 CEST on the 23rd of September 2025 (the same day).

All systems should now be operating normally.

We appreciate your patience and understanding during this incident.

Should you need additional information or support, please reach out to us via www.support.transporeon.com. We'll be glad to assist you.

INVESTIGATING 8 months ago - at 09/23/2025 10:18AM

Some customers might be facing issues with the Autonomous Procurement Routing Service since approximately 11:15 AM CEST Tuesday, September 23rd, 2025.

We are aware of the issue and are currently investigating it with high priority. This issue affects only the Autonomous Procurement module; all other Transporeon modules are unaffected, and you can continue working on them without interruptions during this time.

We will keep you updated on our investigation.

Should you need any assistance, please reach out to our support at support.transporeon.com.
We apologize for the inconvenience.

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