Outage in Transporeon

Limited availability of Support Services (Mon 2025-08-04)

Resolved Minor

August 04, 2025 - Started 10 months ago - Lasted 25 minutes
Official incident page

Incident Report

Some customers may experience issues with Transporeon support services starting from approximately 09:18 AM CEST on the 4th of August 2025, resulting in their inability to submit requests, thereby limiting our support capabilities. We reassure you of our commitment to solving this as soon as possible. You can continue working on the Transporeon platform without interruptions, as usual. In the meantime, you can reach us via phone. We apologize for the inconvenience.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 08/04/2025 08:03AM

Please be advised that Transporeon support services are now fully operational again.

You can reach out to us via all available channels: at support.transporeon.com and via via phone.

We apologize for any inconvenience this event may have caused!

INVESTIGATING 10 months ago - at 08/04/2025 07:38AM

Some customers may experience issues with Transporeon support services starting from approximately 09:18 AM CEST on the 4th of August 2025, resulting in their inability to submit requests, thereby limiting our support capabilities.

We reassure you of our commitment to solving this as soon as possible.
You can continue working on the Transporeon platform without interruptions, as usual.

In the meantime, you can reach us via phone.

We apologize for the inconvenience.

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