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Outage in Transporeon

Data transmission disruption for some customers (Fri 2026-01-09)

Resolved Minor
January 09, 2026 - Started 4 months ago - Lasted about 4 hours
Official incident page

Incident Report

Some customers might have experienced data transmission disruptions starting on Thursday, January 8th, 2026, at approximately 8:30 PM CET. This issue has been identified as concerning a third-party provider. After identification, the fix was applied, and a period of stability has been observed starting from 10 PM CET on the same day. You can work on the Transporeon Platform as always, and please allow us some time for data reprocessing and post-incident cleanup activities. We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via https://support.transporeon.com/. We'll be glad to assist you.
Components affected
Transporeon Data transmission

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/09/2026 11:18AM

A period of stable operation has been observed, and delayed data has been reprocessed. The incident is resolved.

We appreciate your understanding during this time.

Should you need additional information or support, please reach out to us via https://support.transporeon.com
We'll be glad to assist you.

MONITORING 4 months ago - at 01/09/2026 07:58AM

Some customers might have experienced data transmission disruptions starting on Thursday, January 8th, 2026, at approximately 8:30 PM CET.

This issue has been identified as concerning a third-party provider. After identification, the fix was applied, and a period of stability has been observed starting from 10 PM CET on the same day.

You can work on the Transporeon Platform as always, and please allow us some time for data reprocessing and post-incident cleanup activities.

We appreciate your patience and understanding during this incident.

Should you need additional information or support, please reach out to us via https://support.transporeon.com/.
We'll be glad to assist you.

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