Outage in Transporeon

Limited availability of the Italian phone support services (Thu 2026-01-08)

Resolved Minor

January 09, 2026 - Started 4 months ago - Lasted 3 days
Official incident page

Incident Report

Some customers might face issues calling us using the Italian phone support service starting from Thursday, January 8, 2026, at approximately 4 PM CET. We are aware of the issue and are working on its resolution. You can continue working on the Transporeon Platform without interruptions during this time If you encounter issues contacting us via phone, please reach out to us at https://support.transporeon.com, and we will respond within the next available support time. We sincerely apologize for the inconvenience.

Components affected

Transporeon Support Services

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 01/12/2026 12:07PM

Please be advised that Transporeon support services are now fully operational again.

You can reach out to us via all available channels: at https://support.transporeon.com and via phone.

We apologize for any inconvenience this incident may have caused!

IDENTIFIED 4 months ago - at 01/09/2026 03:54PM

Some customers might face issues calling us using the Italian phone support service starting from Thursday, January 8, 2026, at approximately 4 PM CET. We are aware of the issue and are working on its resolution.

You can continue working on the Transporeon Platform without interruptions during this time

If you encounter issues contacting us via phone, please reach out to us at https://support.transporeon.com, and we will respond within the next available support time.

We sincerely apologize for the inconvenience.

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