Limited availability of Transporeon Platform (Wed 2026-02-04)

The issue affecting the Transporeon Platform has been resolved, and a period of stability has been observed starting from approximately 5 PM CET on February 4, 2026.

All systems should now be operating, but some overall slowness of the Platform might occur for some time.

We will continue to monitor the situation to ensure that the platform remains stable.

We appreciate your patience and understanding during this phase.

Should you need additional information or support, please reach out to us via https://support.transporeon.com/ and we will respond withing the next support window.

The team continues with the highest priority to restore services on the Transporeon Platform.
We are progressing with removing internal blockers before re-enabling customer traffic.

We are committed to keeping you informed and will notify you as soon as access is restored.

We sincerely apologize and count on your understanding.

The team is making steady progress in restoring the Transporeon Platform and is focused on enabling customer traffic soon.

Rest assured, we will keep you informed with regular updates on the progress.
We sincerely appreciate your patience and understanding during this time.

For any additional information or support, please reach out to us via https://support.transporeon.com/.
We'll be glad to assist you.

Please be informed that the root cause of the incident affecting the Transporeon platform's availability has been identified, and the team is progressing with restoring platform availability.

We sincerely apologize for any inconvenience this may cause to your operations.

Should you need additional information or support, please reach out to us via https://support.transporeon.com.

Please rest assured that the issue concerning the Transporeon Platform's availability is under thorough investigation, and all operational teams are working on it with the utmost priority. Our unwavering goal is to restore full service as swiftly as possible.

We aim to provide you with the next update shortly and sincerely apologize for the inconvenience it may cause.

If you require additional information or support, please do not hesitate to reach out to us via https://support.transporeon.com/

Some customers may have been experiencing limited availability of the Transporeon Platform starting from approximately 1 PM CET on February 4th, 2026.

We are aware of the issue and are currently investigating it with the highest priority. We aim to provide you with the next update shortly.

If you need assistance or have additional questions, please request support through the usual process at https://support.transporeon.com.

We sincerely apologize for the inconvenience and assure you of our commitment to resolving this issue promptly and accurately.