Outage in Traveling Mailbox

Network Degradation

Resolved Major

January 13, 2026 - Started 3 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Traveling Mailbox Online Mailbox Portal Traveling Mailbox TMB Main Website Traveling Mailbox Datacenter

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/14/2026 07:54AM

This incident has been resolved.

IDENTIFIED 3 months ago - at 01/14/2026 07:16AM

The issue has been identified and we are taking remediation steps at this time to restore our network. Thank you for your patience.

INVESTIGATING 3 months ago - at 01/14/2026 07:00AM

Due to this hardware error, the Traveling Mailbox network is currently down. We are working diligently to resolve the issue to stabilize the network before operating hours. Thank you for your patience.

INVESTIGATING 3 months ago - at 01/14/2026 05:58AM

Our teams are continuing to investigate this issue. The issue is related to new hardware that has been recently installed in our Datacenter.

INVESTIGATING 3 months ago - at 01/14/2026 04:26AM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 01/14/2026 02:23AM

We are currently investigating this issue.

Latest Traveling Mailbox outages

Scheduled Maintenance is being performed on our network. - 4 months ago

The Traveling Mailbox Network is currently down. - 4 months ago

Traveling Mailbox Down - 4 months ago

Outage effecting Traveling Mailbox - 5 months ago

Mailbox website currently down. - 11 months ago

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