Outage in TravelPerk

Hotels Search & Booking - Partial Outage

Resolved Minor
July 08, 2025 - Started 8 days ago - Lasted about 2 hours

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Outage Details

We are currently experiencing an issue affecting the display and booking of certain hotel rates. Customers may be unable to find or book: • Loyalty rates • Corporate rates • Specific TravelPerk (TK) rates You might also notice reduced availability for some "Pay on Arrival" hotels. Our team has temporarily disabled the affected hotel connections to prevent further errors and is actively investigating with our hotel provider. We apologize for any inconvenience and are working to restore full functionality as quickly as possible.
Latest Updates ( sorted recent to last )
MONITORING 8 days ago - at 07/08/2025 02:20PM

The issue affecting the display and booking of certain hotel rates (including Loyalty, Corporate, and TravelPerk rates) has been resolved. All affected hotel connections have been re-enabled, and these rates, along with "Pay on Arrival" availability, should now be fully accessible.

Our team has deployed the fix and is actively monitoring the situation to ensure full stability. We appreciate your patience during this time.

INVESTIGATING 8 days ago - at 07/08/2025 01:27PM

We are currently experiencing an issue affecting the display and booking of certain hotel rates. Customers may be unable to find or book:

• Loyalty rates

• Corporate rates

• Specific TravelPerk (TK) rates

You might also notice reduced availability for some "Pay on Arrival" hotels. Our team has temporarily disabled the affected hotel connections to prevent further errors and is actively investigating with our hotel provider.

We apologize for any inconvenience and are working to restore full functionality as quickly as possible.

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