Outage in TravelPerk

Failed Searches and reduced Flight Inventory

Resolved Minor
August 26, 2025 - Started 26 days ago - Lasted 2 days

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Outage Details

Since approximately 15:34 CEST on Tuesday 26th August, our flights provider has been experiencing issues causing failed searches and reduced flight inventory. The provider has classified this as a priority 1 issue and investigation is actively in progress.
Latest Updates ( sorted recent to last )
MONITORING 25 days ago - at 08/28/2025 07:55AM

The service has remained stable since the last period of disruption yesterday evening and is operating normally. We will continue to monitor closely throughout today to ensure the issue has been fully resolved.

MONITORING 25 days ago - at 08/27/2025 09:06PM

On Wednesday 27th August at 20:50 CEST, our flights provider experienced a temporary recurrence of errors affecting flight searches and inventory. The service was fully restored by 22:38 CEST and is now operating normally. We will continue to monitor closely to ensure stability.

MONITORING 25 days ago - at 08/27/2025 04:13PM

Our flights provider has carried out remediation actions and the service now appears to have recovered. We will continue to monitor closely to ensure stability, but flight searches and inventory should now be fully available again.

IDENTIFIED 25 days ago - at 08/27/2025 01:29PM

Our flights provider is continuing to experience issues that may lead to failed searches and a reduced selection of flight options. They are actively working on a resolution, but no estimated time for recovery is currently available.

IDENTIFIED 26 days ago - at 08/27/2025 07:39AM

Since approximately 15:34 CEST on Tuesday 26th August, our flights provider experienced issues causing failed searches and reduced flight inventory. The service was confirmed as fully resolved at 04:00 CEST on Wednesday 27th August. However, as of around 09:00 CEST on Wednesday 27th August, the issue has reappeared and is once again affecting flight searches. This has been escalated to our flights provider again to investigate the cause.

RESOLVED 26 days ago - at 08/27/2025 06:51AM

Since approximately 15:34 CEST on Tuesday 26th August, our flights provider experienced issues causing failed searches and reduced flight inventory. As of 04:00 CEST on Wednesday 27th August, the issue was completely resolved and the service is operating normally.

MONITORING 26 days ago - at 08/26/2025 10:35PM

Since approximately 15:34 CEST on Tuesday 26th August, our flights provider has been experiencing issues causing failed searches and reduced flight inventory. The service now appears to have recovered to normal operation, but we will continue monitoring through until the morning to ensure the issue has been fully resolved.

IDENTIFIED 26 days ago - at 08/26/2025 09:29PM

Since approximately 15:34 CEST on Tuesday 26th August, our flights provider has been experiencing issues causing failed searches and reduced flight inventory. The provider is continuing to carry out remediation actions, and the service is slowly recovering.

IDENTIFIED 26 days ago - at 08/26/2025 04:51PM

Since approximately 15:34 CEST on Tuesday 26th August, our flights provider has been experiencing issues causing failed searches and reduced flight inventory. The provider has classified this as a priority 1 issue and advises that recovery of the service is in progress.

INVESTIGATING 26 days ago - at 08/26/2025 03:49PM

Since approximately 15:34 CEST on Tuesday 26th August, our flights provider has been experiencing issues causing failed searches and reduced flight inventory. The provider has classified this as a priority 1 issue and investigation is actively in progress.

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