Outage in TravelPerk

Failed Searches and reduced Flight Inventory

Resolved Minor
August 26, 2025 - Started about 2 months ago - Lasted 2 days

Incident Report

Since approximately 15:34 CEST on Tuesday 26th August, our flights provider has been experiencing issues causing failed searches and reduced flight inventory. The provider has classified this as a priority 1 issue and investigation is actively in progress.

Need to monitor TravelPerk outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
MONITORING about 2 months ago - at 08/28/2025 07:55AM

The service has remained stable since the last period of disruption yesterday evening and is operating normally. We will continue to monitor closely throughout today to ensure the issue has been fully resolved.

MONITORING about 2 months ago - at 08/27/2025 09:06PM

On Wednesday 27th August at 20:50 CEST, our flights provider experienced a temporary recurrence of errors affecting flight searches and inventory. The service was fully restored by 22:38 CEST and is now operating normally. We will continue to monitor closely to ensure stability.

MONITORING about 2 months ago - at 08/27/2025 04:13PM

Our flights provider has carried out remediation actions and the service now appears to have recovered. We will continue to monitor closely to ensure stability, but flight searches and inventory should now be fully available again.

IDENTIFIED about 2 months ago - at 08/27/2025 01:29PM

Our flights provider is continuing to experience issues that may lead to failed searches and a reduced selection of flight options. They are actively working on a resolution, but no estimated time for recovery is currently available.

IDENTIFIED about 2 months ago - at 08/27/2025 07:39AM

Since approximately 15:34 CEST on Tuesday 26th August, our flights provider experienced issues causing failed searches and reduced flight inventory. The service was confirmed as fully resolved at 04:00 CEST on Wednesday 27th August. However, as of around 09:00 CEST on Wednesday 27th August, the issue has reappeared and is once again affecting flight searches. This has been escalated to our flights provider again to investigate the cause.

RESOLVED about 2 months ago - at 08/27/2025 06:51AM

Since approximately 15:34 CEST on Tuesday 26th August, our flights provider experienced issues causing failed searches and reduced flight inventory. As of 04:00 CEST on Wednesday 27th August, the issue was completely resolved and the service is operating normally.

MONITORING about 2 months ago - at 08/26/2025 10:35PM

Since approximately 15:34 CEST on Tuesday 26th August, our flights provider has been experiencing issues causing failed searches and reduced flight inventory. The service now appears to have recovered to normal operation, but we will continue monitoring through until the morning to ensure the issue has been fully resolved.

IDENTIFIED about 2 months ago - at 08/26/2025 09:29PM

Since approximately 15:34 CEST on Tuesday 26th August, our flights provider has been experiencing issues causing failed searches and reduced flight inventory. The provider is continuing to carry out remediation actions, and the service is slowly recovering.

IDENTIFIED about 2 months ago - at 08/26/2025 04:51PM

Since approximately 15:34 CEST on Tuesday 26th August, our flights provider has been experiencing issues causing failed searches and reduced flight inventory. The provider has classified this as a priority 1 issue and advises that recovery of the service is in progress.

INVESTIGATING about 2 months ago - at 08/26/2025 03:49PM

Since approximately 15:34 CEST on Tuesday 26th August, our flights provider has been experiencing issues causing failed searches and reduced flight inventory. The provider has classified this as a priority 1 issue and investigation is actively in progress.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook