Outage in TravelPerk

Degraded Performance: Ryanair Bookings

Resolved Minor
September 16, 2025 - Started about 1 month ago - Lasted 6 days

Incident Report

We are currently experiencing a high rate of failed bookings for Ryanair flights. The issue appears to be related to errors that occur when adding extras to a basic fare. To resolve this, we are temporarily removing the basic Ryanair fares from our platform. The additional fares will remain available for booking. We have engaged with our provider and are actively working on a solution. We will provide another update as soon as the issue is resolved.

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Latest Updates ( sorted recent to last )
MONITORING about 1 month ago - at 09/17/2025 09:06AM

We have re-enabled Ryanair content on our platform. Initial testing shows that search and booking functionality is working correctly, with the exception of the priority boarding option, which is temporarily unavailable.

We are now actively monitoring the situation to ensure a stable experience. We will provide another update as soon as the issue is fully resolved.

INVESTIGATING about 1 month ago - at 09/16/2025 11:05AM

We are currently experiencing a high rate of failed bookings for Ryanair flights. To prevent further issues for our users, we have temporarily disabled all Ryanair content on our platform.

Our team has engaged with the provider and is actively working on a solution. We apologize for the inconvenience and will provide another update as soon as the issue is resolved.

INVESTIGATING about 1 month ago - at 09/16/2025 10:25AM

We are currently experiencing a high rate of failed bookings for Ryanair flights. The issue appears to be related to errors that occur when adding extras to a basic fare.

To resolve this, we are temporarily removing the basic Ryanair fares from our platform. The additional fares will remain available for booking.

We have engaged with our provider and are actively working on a solution. We will provide another update as soon as the issue is resolved.

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