Outage in Travis CI

Build job errors when acquiring repository from GitHub (GitHub SSH key update)

Resolved Minor
March 24, 2023 - Started over 2 years ago - Lasted about 7 hours
Official incident page

Incident Report

Users utilizing Custom SSH Key in Travis CI private repository settings may experience build errors or warnings on git checkout. This is due main SSH keys being updated by GitHub (see https://github.blog/2023-03-23-we-updated-our-rsa-ssh-host-key/ ). We are working on updating our build environments configuration to utilize updated GitHub SSH keys. Users not utilizing Custom SSH keys are not affected.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/24/2023 05:05PM

The issue seems resolved. If you encounter further roadbloacks in repositories using Custom SSH Key in Travis CI, specifically on git repository cloning stage, please validate if a matching key pair is still available at GitHub. If not, removing old Custom SSH Key in Travis CI repository settings and regenerating the Custom SSH Key in Travis CI may help unblock your build jobs.

MONITORING over 2 years ago - at 03/24/2023 12:47PM

We have deployed hotfix replacing main Github host RSA SSH keys and are monitoring the builds. Users with Custom SSH Key in Travis CI repository settings should be able to build correctly now.

IDENTIFIED over 2 years ago - at 03/24/2023 10:12AM

Users utilizing Custom SSH Key in Travis CI private repository settings may experience build errors or warnings on git checkout. This is due main SSH keys being updated by GitHub (see https://github.blog/2023-03-23-we-updated-our-rsa-ssh-host-key/ ). We are working on updating our build environments configuration to utilize updated GitHub SSH keys. Users not utilizing Custom SSH keys are not affected.

Latest Travis CI outages

Trials not working - 10 months ago
arm64 jobs not running - about 1 year ago
Builds not being processed - about 1 year ago

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