Outage in Treasure Data
[All Regions] Transactional email delivery delays
Minor
September 16, 2026 - Started 6 days ago
Official incident page
Official incident page
Incident Report
We have identified the cause of delays affecting transactional emails from our web interface and are working on a solution. Customers may receive some emails later than expected during this time. Affected emails include system notifications and password reset requests.
Other email services are operating normally. We will provide another update within 30 minutes.
Components affected
Treasure Data Web Interface Treasure Data Web Interface Treasure Data Web Interface Treasure Data Web InterfaceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
4 days ago - at 09/18/2026 06:51AM
Transactional email delivery is recovering, but it may take some time to return to normal levels. Delivery continues to improve steadily. We are continuing to monitor the service.
Other email services remain unaffected.
We will provide another update within 7 days.
MONITORING
5 days ago - at 09/17/2026 06:10AM
Transactional email delivery is recovering, but it may take some time to return to normal levels. We are continuing to monitor the service.
Other email services remain unaffected.
We will provide another update within 24 hours.
MONITORING
6 days ago - at 09/17/2026 03:44AM
Transactional email delivery is recovering, but it may take some time to return to normal levels. We are continuing to monitor the service.
Other email services remain unaffected.
We will provide another update within 2 hours.
IDENTIFIED
6 days ago - at 09/17/2026 03:14AM
We have identified the cause of delays affecting transactional emails from our web interface and are working on a solution. Customers may receive some emails later than expected during this time. Affected emails include system notifications and password reset requests.
Other email services are operating normally. We will provide another update within 30 minutes.
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