Outage in Trello

Boards are demonstrating slow performance for Workspace Guests

Resolved Minor
October 14, 2024 - Started 4 months ago - Lasted 1 day
Official incident page

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Outage Details

We are investigating issues with some large boards that are experiencing poor performance when loading them and opening cards, and we will provide updates here soon.
Components affected
Trello .com Trello API
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/15/2024 10:25PM

On October 15th, we identified that some boards were performing slowly for Workspace Guests. A fix has been released to all affected users, and the slow performance issue is fixed. No further impact has been observed.

MONITORING 4 months ago - at 10/15/2024 09:48PM

On October 15th, we identified that some boards were performing slowly for Workspace Guests.

We have taken action to mitigate this issue and we will continue to monitor for the next 30 minutes before marking the incident as resolved.

IDENTIFIED 4 months ago - at 10/15/2024 09:08PM

We've identified the issue that caused the issue for slow performance for boards when loading them and opening cards for Workspace Guests, and we're now working on a fix for the problem and will provide a new update here soon.

INVESTIGATING 4 months ago - at 10/15/2024 04:58PM

We’re continuing to investigating issues with boards that are experiencing slow performance when loading them and opening cards for Workspace Guests, and we will provide updates here soon

INVESTIGATING 4 months ago - at 10/15/2024 02:56PM

We are continuing to investigate issues with some large boards that are experiencing poor performance when loading them and opening cards, and will provide updates as we learn more.

INVESTIGATING 4 months ago - at 10/14/2024 09:12PM

We are continuing to investigate issues with some large boards that are experiencing poor performance when loading them and opening cards, and will provide updates as we learn more.

INVESTIGATING 4 months ago - at 10/14/2024 07:23PM

We are continuing to investigate issues with some large boards that are experiencing poor performance when loading them and opening cards, and will provide updates as we learn more.

INVESTIGATING 4 months ago - at 10/14/2024 06:43PM

We are investigating issues with some large boards that are experiencing poor performance when loading them and opening cards, and we will provide updates here soon.

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