Outage in Tremendous
SMS delivery issues
Resolved MinorIncident Report
According to our SMS provider, T-Mobile is currently filtering out our SMS messages. This means that a fraction of our application's text messages are not going through. This is affecting 2-factor authentication and SMS reward delivery. We've escalated the issue to the carrier, and are also looking at alternative options. But in the meanwhile, these messages are being dropped.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 08/24/2023 07:05PM
This incident has been resolved.
INVESTIGATING
over 2 years ago - at 08/23/2023 08:54PM
According to our SMS provider, T-Mobile is currently filtering out our SMS messages. This means that a fraction of our application's text messages are not going through. This is affecting 2-factor authentication and SMS reward delivery. We've escalated the issue to the carrier, and are also looking at alternative options. But in the meanwhile, these messages are being dropped.
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