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Outage in Tricentis Flood

[Testim] Signup and Trial Registration Degradation

Resolved Minor
April 28, 2026 - Started 6 days ago - Lasted 2 days

Incident Report

We are currently investigating an issue affecting new signup and trial registration flows. Some users may be unable to complete registration at this time. Existing accounts and core Testim functionality are not impacted. Our team is actively working with a third-party provider to restore full service. We will share another update as soon as possble

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Latest Updates ( sorted recent to last )
IDENTIFIED 4 days ago - at 04/30/2026 01:21PM

🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.

INVESTIGATING 6 days ago - at 04/28/2026 01:19PM

We are currently investigating an issue affecting new signup and trial registration flows. Some users may be unable to complete registration at this time.

Existing accounts and core Testim functionality are not impacted.

Our team is actively working with a third-party provider to restore full service. We will share another update as soon as possble

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