Outage in Trimble Viewpoint

Viewpoint Team, VFP, VFV (US) - Log-in issues

Resolved Major
September 28, 2022 - Started about 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Trimble Viewpoint Viewpoint Team Trimble Viewpoint Viewpoint for Projects Trimble Viewpoint Viewpoint Field View Trimble Viewpoint Spectrum

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 09/28/2022 08:43PM

Our third-party vendor has been able to address the issue and we are seeing stability in the service. The team will monitor to ensure this stability for some time, thank you for your patience in the resolution of this issue.

IDENTIFIED about 3 years ago - at 09/28/2022 08:17PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 3 years ago - at 09/28/2022 07:26PM

The team continues to work with our third-party vendor to resolve this issue, we again apologize for any inconvenience this may be causing.

IDENTIFIED about 3 years ago - at 09/28/2022 05:35PM

The issue has been identified as an outage with a third-party vendor. We are actively working with that vendor to address this issue and apologies for any inconvenience this may be causing.

INVESTIGATING about 3 years ago - at 09/28/2022 05:35PM

We are currently investigating this issue.

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