Outage in Trimble Viewpoint

Automatic Invoicing - Vista & Spectrum "Analyze" Issue

Resolved Minor
May 30, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Early this morning we encountered an issue that stopped invoices from proceeding through the "Analyze" step. The issue has been resolved, but many invoice batches are queued up and the services are taking some time to process the backlog. All batches should process over the next few hours and should not need to be re-entered. Apologies for the inconvenience caused.
Components affected
Trimble Viewpoint Viewpoint Analytics Trimble Viewpoint Viewpoint Enterprise Cloud Trimble Viewpoint Spectrum
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/30/2023 11:23PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/30/2023 08:38PM

Early this morning we encountered an issue that stopped invoices from proceeding through the "Analyze" step. The issue has been resolved, but many invoice batches are queued up and the services are taking some time to process the backlog. All batches should process over the next few hours and should not need to be re-entered. Apologies for the inconvenience caused.

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