Outage in Trimble Viewpoint

Viewpoint for Projects (UK, ANZ, North America & Asia Pacific) - Error loading container

Resolved Minor
October 27, 2023 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware of widespread failures to load containers. We are working urgently to resolve this problem. To workaround the issue in the short term complete the following steps: - Right Click on a container>Search>In the Custom Column View drop down select "None">Reload the container from the Nav Tree Updates will be posted here as they are available.
Components affected
Trimble Viewpoint Viewpoint for Projects Trimble Viewpoint Viewpoint for Projects Trimble Viewpoint Viewpoint for Projects Trimble Viewpoint Viewpoint for Projects

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/27/2023 09:53AM

This incident has been resolved.

MONITORING almost 2 years ago - at 10/27/2023 08:02AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 10/27/2023 07:24AM

We are aware of widespread failures to load containers. We are working urgently to resolve this problem.

To workaround the issue in the short term complete the following steps:

- Right Click on a container>Search>In the Custom Column View drop down select "None">Reload the container from the Nav Tree

Updates will be posted here as they are available.

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