Outage in Trimble Viewpoint

Issues with some emails for Viewpoint Team and Analytics

Resolved Major
August 20, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware of an issue with some emails, such as project invite emails and RFI emails, for Viewpoint Team and Analytics. These emails are not being received, or are very delayed from when they were sent. We have escalated this to our development team for a resolution. For updates, check back here, or look for issue 115647 on the Customer Portal.
Components affected
Trimble Viewpoint Viewpoint Analytics Trimble Viewpoint Viewpoint Team
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/20/2024 07:24PM

The issue with emails has been resolved, and all emails that were previously stuck should have sent out by now.

INVESTIGATING 4 months ago - at 08/20/2024 06:04PM

We are aware of an issue with some emails, such as project invite emails and RFI emails, for Viewpoint Team and Analytics. These emails are not being received, or are very delayed from when they were sent. We have escalated this to our development team for a resolution. For updates, check back here, or look for issue 115647 on the Customer Portal.

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