Outage in Trimble Viewpoint

Login with Trimble ID sign on issue: We are currently experiencing an outage issue when logging in with Trimble ID.

Resolved Minor
October 25, 2024 - Started 6 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating the issue and it is being tracked under issue 116266. This is currenlty only impacting the use of "Login with Trimble ID". If we do have users that can access with Classic Login (Sign in with Classic ID), we recommend using this method at this time.
Components affected
Trimble Viewpoint Viewpoint Enterprise Cloud Trimble Viewpoint Viewpoint for Cloud Trimble Viewpoint Viewpoint Team Trimble Viewpoint HR Management (For Vista), Financial Controls, Field Management & Field Service
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/25/2024 03:43PM

This incident has been resolved.

MONITORING 6 months ago - at 10/25/2024 03:07PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 months ago - at 10/25/2024 02:37PM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 10/25/2024 01:56PM

We are currently investigating the issue and it is being tracked under issue 116266. This is currenlty only impacting the use of "Login with Trimble ID". If we do have users that can access with Classic Login (Sign in with Classic ID), we recommend using this method at this time.

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